Course Overview: This three-module, on-demand course explores essential concepts and tools for clinical communication in veterinary medicine for specialists and candidates. Based on the Calgary-Cambridge veterinary communication model, participants will develop an understanding and familiarity with existing terminology and review of the evidence behind clinical communication as a skillset that is both useful and expandable. Modules includes foundational topics for using communication to achieve clinical goals as well as in-depth discussion and application of core communication skills.

By the end of the course, you will gain increased competence in:

1. Existence and role of interpersonal perceptions and assumptions in clinical communication.
2. Concept of intentional communication.
3. Ways to think about communication skills/domains of communication.
4. The goal of connecting with the client as partner in care in a sustainable way, without allowing mistreatment/disrespect, etc.
5. Familiarity and tools for meaningful application of communication skills such as: Open-ended questions, reflective statements, empathy, nonverbal communication, chunk and check, pause, ask, and signposting.

RACE Application Status:

On-demand course registration: This program has been approved for 3 hours of Anytime, Non-Interactive-distance, non-medical continuing education credit in jurisdictions which recognize AAVSB RACE-approval.

Participants should be aware that some state boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education. Please contact your state board directly with any questions.